1. How do I Run Uzzap on my phone?

• To start the Uzzap application you must find it in your phone. Typically it can be found in “Applications”, however on some phones java applications are all stored in “Games”. Simply press the “U” button to start the application.
  
  You may wish to select “Auto Start” from the Settings Button (see above) which will allow Uzzap to start automatically when the phone starts (only available on Symbian phones). You may also wish to set up a soft key on your phones front screen to give you easy access to Uzzap. For Nokia phones use the personalization options under settings to set Uzzap as a shortcut or an active standby application.
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2. How do I set up my other messenger account/s?

Go to the IM (“Instant Messaging”) button on the Main Menu. Connect to your messenger account of choice and enter your current ID and Password, then select Login.

Once you’ve established a connection you will automatically be logged in to this IM network each time you enter the Messenger program.

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3. What’s the difference between Instant Messaging and Extended Messaging?

We refer to messages with other Uzzap users as “EM” or “Extended Messaging” because of current and future enhanced features like e-SMS, e-Mail, GSM calls, etc. Messages sent to buddies on other IM networks are still called Instant Messaging.

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4. How do I invite my friends?

In the Main Menu, select the “Invite Friends” or “Add or Invite Buddies” option. These options allow you to select contacts from your phone address book and send them an SMS invitation to download Uzzap client and join our community.

Note: This feature may not be available on some phones.

You can also send invitations by IM to buddies on your other messenger accounts. Just highlight their buddy name and select the option “Invite”.

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5. What is Automatic Buddy Matching?

When you first register and log in, “Automatic Buddy Matching” will get started. This feature reads your phone address book and uploads the contacts to a server. The server then looks for matches with existing Uzzap users and shows you a list of possible new buddies. You then select from the list to add these matches to your buddy list. These people will just need to confirm that they are your friends and they get added as your Uzzap buddies. If the system can see that you and your both buddy know each other (you both know each other’s number) no approval process is required.
You can run the Buddy Matching anytime by selecting it from the Main menu.

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6. How do I add more Uzzap Buddies?

If you know of an Uzzap user who is not yet your buddy, you can add her directly by going to “Add or Invite Buddy” button on the Main Menu. This will send an add request to your friend. However she will need to approve your request.

Check the section in the Buddy List called “Pending Buddies” to see which friends have not yet approved your buddy request.

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7. How do I switch from UZZAP to my regular phone applications?

Sometimes you might want to switch take a call or check your text messages normally. On some phone models, you can switch from Messenger to regular phone functions without exiting by selecting the “Hide” command. This runs the Messenger in the background. If a new message comes in, Messenger will “wake up” from the background and display the message.

Another approach is to press and hold the menu button on a Symbian phone. This will show you a list of applications running in the phone – you can choose and switch to where you want to go.

Note: This feature may not be available on some phones.

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8. I can’t find the program after I installed it! Where is it?

• Different handsets place newly installed programs in different places. New Nokia phones usually insert these programs in the “My Own” or “Applications” folder by default. Just search for the program icon with the Uzzap logo, and that’s it.
  
  One way to make the Uzzap icon easy to find on Nokia phones is to include as one of the Active Standby apps. This means you can find it right on the default screen.
  
  On Nokia Series 60 phones, this is set by going into Settings / General / Personalization / Standby mode / Active Standby apps. Or Shortcuts
  
  QUICK TIP! :Click the Uzzap icon and Log In.
  
  You can also speed things along by setting the program to automatically log in your ID and password when you run the program.
  
  You can also tell Uzzap to start whenever your phone starts by choosing Settings from the Uzzap main menu and then choosing Auto Start.
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9. How to use The Buddy List?

• The EM Buddy List is the starting point of Uzzap. This is usually divided into:
  
  All Buddies – buddies that are currently available Most Frequent - the buddies you communicate with most often
  
  Other Contacts – Contacts that are not registered in Uzzap. These contacts can be mobile numbers, landline numbers or even just email addresses and can include overseas contacts. Where these contacts are in the Smart network you can communicate with them using E-SMS.
  
  Pending Buddies - to see which friends have not yet approved your buddy request or who have been identified by Auto Buddy Matching as people you may know and wish to invite.
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10. How do I add Uzzap Buddies?

Okay, you’re inside the program and staring at the buddy list. You can beef it up by adding buddies manually through their user ID (assuming you know what it is). From the buddy list, select “Options” and choose “Add/Invite Buddy”, then click on “Add Buddy by User ID”. Your friend will need to approve your add request. The easiest way is to activate Auto Buddy Matching and let the system add your buddies for you.

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11. What are “Other Contacts”?

• There is another kind of buddy called an “Other Contacts”. You might have friends on low end phones who can’t run the Uzzap program. But as long as they can send/receive SMS, Email or GSM calls they can still be your Uzzap Buddy. You can send special ESMS from Uzzap to your Other Contacts using a Smart mobile when they reply, you will see their messages in Messenger.
  
  Other contacts can be landline users, email users and even international contacts. This allows you to use the convenience of Uzzap to communicate with everyone you know! Most Frequent - the buddies you communicate with most often
  
  Other Contacts – Contacts that are not registered in Uzzap. These contacts can be mobile numbers, landline numbers or even just email addresses and can include overseas contacts. Where these contacts are in the Smart network you can communicate with them using E-SMS.
  
  To add Other Contacts, select “Options” while in the Uzzap Buddy List and select “Add/Invite Buddy”, then “Add Other Contact”. You can either do it “Manually” or “Add from Phonebook”. If its “Add Manually”, you have to enter the Nickname, Mobile Number and Email Address. They will now be listed in your buddy list.
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12. What about IM Buddies?

If you selected an automatic login to your other messenger accounts (IM), your buddies on these IM networks should show up in the Buddy list. However, you can’t add new IM buddies from Uzzap. You need to add buddies to by logging in directly to your IM account to do that.

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13. How do I send a message?

Just select the Buddy name from the Buddy list. Press the “fire key” or “joystick” (the middle button) on your phone. If this is a Uzzap buddy, you should see a long list of extended messaging options:

Send Message – sends an EM message (Uzzap sub to Uzzap sub)
Send Picture – sends picture from buddy list (not yet available on some phones)
Send Email – sends email to your buddy’s email address
Start GSM Call – to do a regular call (standard rates apply)
Sending Contacts – sends a copy of your contacts to your buddy
Start Group Chat – Create a multi-buddy conference
Profile – Displays the profile of the buddy, shows full status message
Remove Buddy – Takes the buddy out of your list
View History – View a history of your conversations with this buddy

Communication to other messenger accounts is more limited:
Send Message – send IM message
Invite – send an IM invitation to download Uzzap
Profile - shows full status message

With Other Contacts, your message options (dependant on the information you have for them) are:



Start GSM Call – to do a regular call
Send E-SMS– send E-SMS to your Smart contacts that are non-Uzzap
Send SMS – send regular SMS to your non-Smart mobile contacts
Send Email – send an email if you have stored an email address for this contact
Invite – Send an SMS or Email invitation to download Uzzap
Profile – shows Mobile number and nickname
Remove Buddy - Takes the SMS buddy out of your list
View History - View a history of your conversations with this buddy

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14. How do I start a GROUP CHAT?

If you want to have a shared conversation with three or more people, you can do so by clicking on a buddy, and selecting the “Start Group Chat” option. You’ll be shown your buddy list. You can then invite as many Uzzap buddies as you want to join the conversation.


This is limited only to Uzzap buddies – currently you can’t include Other Contacts or IM buddies to conferences.

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15. What does View History do?

This shows a list of your chats – even those that took place days ago. All your chats are recorded until you decide to delete them. To delete your chat history, go back to the main EM Buddy List, select Options and select “Clear Message history”.

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16. How do I create a Buddy Group?

It’s currently hidden deep in the menus, but you can create new groups of buddies, like “Officemates”, “Barkada”, “Family” and so forth. Here’s how:

a. Select a Buddy, and click on “Other Groups”
b. you can choose from your existing “Group/s” or you can create a “New Group”
c. To create a “New Group”, enter name of a new group and click on “Ok”

There is also a special group already set up for you called “My Friends”. You can put your close friends here so you can find them easily when your buddy list gets long. There is a quick way to put buddies into this group using the tick box on the communication menu. Be patient when you tick or un-tick this option since the system has to tell the server about the change before it will display on your buddy list.
You can rename any of the groups in the system including the delivered groups such as “My Friends” – you may wish to call it “Pamilya” and use it just for your family.

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17. How do I visit the Chat Rooms?

a. From the Main Menu, click on the “Chat Rooms” button.
b. Select a room from the list to enter, click to enter. Or if you already know the room, you can search it using the search bar at the bottom of chatroom navigation.
c. Enter your nickname – this may be the same or different from your usual username
d. Upon clicking ‘OK’, you enter a chatroom.
e. At this point, you can:
* Start talking to others in the chatroom
* Invite others to join the chatroom
* Send a whisper message to someone that you don’t want others to see
* List all the chatters currently in the room
* Or leave to chat another day

Just press Options to see the complete list of choices available to you.


Also from the screen showing the room list you can create a private room just for you and some of your buddies. Choose the option “Start Buddy Group Chat”, then choose which of your Buddies (from your buddy list) you want to include. They will all receive an invitation to join the room. You can also choose the option “Create room” to create a public chatroom, you can create up to 5 public rooms only.

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18. How do I connect to my Smart Buddy friends who are non-Uzzap users?

Add them in your Other Contacts list and send them E-SMS.

1. How do I download and install UZZAP?

a. Is my phone set up for GPRS or 3G? The first step is to make sure you can access GPRS or 3G. If you’re not set up for this, perform the following procedure.

Send the command SET GPRS or SET 3G or SET to 211.

For example, if you have a Nokia N77, the command is SET 3G N77 and send to 211.

After sending the appropriate commands, you will receive a series of text messages. Follow all the instructions received to install the OTA settings. Just to be on the safe side, we recommend you restart your phone after installing the settings.

After the settings are installed, your phone should have SMART’s three APN settings: Smart GPRS, Smart MMS, and Smart Internet.

Uzzap will work on either Smart GPRS or Smart Internet APN. It will also run using GSM/GPRS, UMTS or 3G (and in future UMTS/HSDPA also).

b. Send a text message with the keyword UZZAP TO 7272 After sending this, you will receive an SMS with the link http://uzzap.com/download
Click on the link to connect to the download server. The server will detect your handset type and allow you to download the correct version of the program to your phone.

All steps to download the program, including the SMS message and the download itself are FREE.

It is recommended to use a 3G connection and Smart Internet APN to download so as to minimize the download time.

c. Download the application and install it.
After installing the application, the program will take you straight to the next step that allows you to register an Uzzap account.

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2. Registering your new account

After installing the program, the program will display an initial menu. You’ll need to register an account before you can log in.

Select option #2, “Register a new account”.

The system will first check the internet connection and if the connection is successful, then automatically scans for your mobile number.

If your mobile number is already registered the following screen will appear:

If mobile number yet to be registered, registration page will appear. Mobile number will then appear automatically. The User will be opting to enter their remaining registration details. When choosing your username please consider that this is permanent and may not be changed:

On Nokia Series 60 phones you will also be asked for the default access point (APN), just set it to “Automatic”
* if you’re having problem connecting to GPRS, go back to Login to Network, select Manual or Network Access Point and set it to “Smart Internet” then click Login

When all done entering your details, click on “Register” and let the system process your registration. You will then be shown a screen having your User ID, Password and Mobile number. Click on “Login” and you’ll be directed to Main Menu. Or click “Cancel” to login manually (See 3 Logging in).

* PIN validation still applies when registering outside Smart Network.

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3. Logging In

Now that you’re fully registered, select the first option on the menu, Login to the network.

Enter your username and password.

4. What do I do if I forget my password?

From the First Uzzap screen you can choose the Forgotten Password option. This allows you to enter your User ID or Mobile number – then you will receive a link to your email address that allows you to reset your password. (NOTE: Make sure your e-mail address and contact information are Valid!)

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5. The Main Menu

The Main Menu is a screen that shows rows of buttons that access the various functions of the program.

Here’s a summary of functions:

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UZZAP QUICK TIPS:

1. To customize the colors of your texts, type in the color code you want before each message.
2. For example, to create a rainbow colored text, just combine the codes!
   Ex. [c0c R[00c A[0cc I[1c1 N[cc0 B[c70 O[c00 W hi! J

   Color	Code
   Violet	[c0c
   Blue	[00c
   Cyan	[0cc
   Green	[1c1
   Yellow	[cc0
   Orange	[c70
   Red	[c00
   Black	[000
   Gray	[ccc
   Pink	[c99
   Brown	[850
   Pink	[c25
   Orange	[b30
   Gold	[a95

3. To add animations / Avator to your text, type in the code below prior to your message
   Ex. [#/0 hello!

   Animation / Avatar	Code
   Ghost	[#/0
   Sexy Girl	[#/1
   Kimpee Boy	[#/2
   Addict Boy	[#/3
   Blonde Girl	[#/4
   Weird Boy	[#/5
   Sassy Boy	[#/6
   Longhair Boy	[#/7
   Black Boy	[#/8
   Classic Boy	[#/9
   Gift	[g04
   Flower	[g05
   Kiss	[g06
   Camera	[o]*<space>
   Cat	[>;`<space>
   Mug	[cuz<space>
   Feces	[*@*<space>
   Chicken	[W*>z<space>

4. You can combine codes & be creative!
5. Search Buddies: You can simply find your buddies by typing the name on your buddy list.
6. Short cut in replying: just begin typing your message on the tab of your buddy without having to go through options.
7. From your phone settings, you can create a shortcut on the main menu to have UZZAP easily accessible.
8. You can also easily access UZZAP by press & hold the Symbian button to see recently used applications.
9. Make a regular habit to clear your history to avoid hanging, and having to wait for the long prompt “deleting oldest 100 messages”
10. Update media regularly to include latest pictures in your share media gallery.
11. Beware of Hackers & impersonators! Make sure your password is strong & secure!

** See FAQ’s ; Quick-start Guide & Quick Tips for more details & information.**

FREE TO DOWNLOAD!!
TEXT UZZAP TO 7272 or go to http://uzzap.com/download NOW!!!
Enjoy UZZAP’s Services & Discover More New Features to Come!

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1. How do I share Picture on Uzzap client?

First, log on to your Uzzap account then click on the Uzzap on Menu select share media.

After selecting Share media select the image file name you would like to share.

After selecting the image file name, it will load the picture. You will have to press the option button to select which buddies would you like to send the photo.

After selecting the intended recipient you will now have the option to create your message.

After creating your message you can now send the picture.

TIPS:

1. Update Media on options to get current Images from your gallery
2. Can Send Images to Multiple UZZAP Buddies
3. Link of your image will be sent as an SMS to your offline contact. **NOTE: standard rates apply when downloading link, Php10/ 30min.
4. Only Supports High End JAVA & Symbian s60 3rd ed. Handsets
5. For JAVA Users: only “Take Picture” option is available, basically “Point-Shoot-Send”. Unable to access your native phone image gallery.
6. Symbian Users: Send Images by accessing your native phone image gallery.
7. Send Image Option on your buddy list

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What is picshare?

Picture Sharing is a new feature of UZZAP new version. This feature will allow users to send & receive images via the Share Media Tab on UZZAP’s Main Screen.

What do I need to be able to share pics?

The latest version of Uzzap available http://uzzap.com/download

And as of now, picture sharing feature on UZZAP is only available on Symbian 3rd Edition Handsets.

How much does it cost to use the service?

PicShare is free for a limited promo period.

Is there a size limit in sharing pics?

Size of Images being transmitted is 30kB. Note that resizing is automatically done by the client, making it an easier user experience.

Does this support any type of pic format eg. jpeg bitmap etc?

Picshare feature gets the images from the phone gallery.

Can I share multiple pictures at a time?

As of now, you can only send one picture per message. But it can be sent to multiple recipients.

Can I share pictures saved in both in my phone memory and memory card?

Yes, images are taken both from your phone and memory.

Can I share to non-Uzzap users and off-net buddies (e.g. globe/sun?)

This feature will be available shortly. They will receive it as an SMS with a link to download the image. Note that standard browsing rates apply for the download.

What if my buddy is not logged in his/her account will he receive a notification?

Yes, they will receive it as an SMS with a link to download the image. Note that standard browsing rates apply.

Can I share pictures to mobile numbers/emails not in my buddy list?

No, user can only send images to contacts that are on the buddy list.

What phones can support this new client?

Currently, only Symbian 3rd Edition phones are being supported. JAVA and other Symbian phones to follow.

What is the difference between using picshare versus sending a regular MMS?

It is an alternative and easier way to share with your buddies, since it’s already built in the client.

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1. What computers run the PC Version?

Currently the most stable PC version is available for computers running Windows XP or Vista operating systems. If you’re a Mac OSX user, you’ll need to run Windows on your Mac to use the program.

There is also a Linux version, although this is still being tested. A future version for native Mac OSX is in the roadmap.

2. How do I install it?

Using your web browser, go to http://uzzap.com
Upon connecting you will see a dialog box that allows you to save the installation EXE file to your computer. The file is a 3MB download. After the file has been saved, run the EXE file, and it will install the Messenger program. The installation will create a new program group called ‘Uzzap’.

From the Windows Start button, select “Programs” and you should see the “Uzzap” folder. This will contain two program icons – one called ‘Uzzap’ for the Messenger and one called ‘Uninstall’ which will remove the program. You may want to copy the Uzzap icon to your Windows desktop to make it easier to find.

3. How do I run it?

Make sure you have an active Internet connection. Just click on the Uzzap icon. It will connect to the Uzzap server, and away you go.

4. Where can I use this program?

You can use it anywhere you have a full and open Internet connection, like your home Internet connection, or in public wi-fi hotspots and cybercafes.

5. Is there a difference between using the mobile version and the PC version?

It is basically the same program, with a few changes:

a. Since there is no phone address book your PC can read, functions that require access to your phonebook will not work – for example you cannot add a buddy from the phonebook. Auto Buddy Matching cannot be initiated when you are using the PC client – but remains active if you have previously set it from your mobile phone.

b. Assured Message Delivery still works where the other party is using a mobile phone to ensure they receive your message

c. E-SMS is available where the other party is in the Smart network.

d. The subscription screens are still available on the PC client so you can check your history and billing status.

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